Terms & Conditions
Limitation and Responsibility
- Lombok Touristic is a Tours and Travel agency which is arranged the following activities; Multi-Day Tours, Car Rentals, Fast Boat Transfers and Mount Trekking in Bali, Lombok, Gili Islands, Komodo Island and Flores. We will not responsible for any activities outside of the above mentioned.
- Lombok Touristic will not responsible of any loss, damages, injury, missing flight, the accident during the activity which is caused death, late departure and pick up or delay, inconvenience causes the government to act, civil war, demonstration, and road traffic.
- Lombok Touristic have a right to cancel or re-schedule the program or activity in the event of operational reason or bad weather.
- Lombok Touristic will not responsible for any additional charged caused of delay, re-schedule or other reason.
- Programs are not suitable for heart attack, the infant under one year, pregnant woman.
Booking and Payment
- Bookings should make at least 2 days before departure or tours activity, booking is only provided online through our booking system, not manually mail or by phone.
- Booking confirmation and a voucher will be sent automatically to the e-mail you input when you make a booking.
- The booking form provided on this site has to fill out completely, do not miss every single part of the form provided.
- The booking made without any payment in 24 hours will be released automatically and it is our right
- We provide two payment gateway online through Paypal and Bank Transfers, Bank Account provide on the payment Chanel.
- We don’t accept any cash payment made on the date or your trip.
- The bookings will be issued after we receive a full of payment as per activity you book.
- We will not responsible for any booking made without authority and under issued voucher of Lombok Touristic.
All price listed on this website are the authority of Lombok Touristic and we have the right to change any time we want without any period notice.
Our operation time is 24 hours for online booking and phone is operating from 09.00 AM until 05.00 PM (we will offline the phone after 05.00 PM).
- Cancelation made 5 months before the trip will only pay the administration fee 5 % of the total payment made.
- Cancelation made 2 weeks before departure will be refund 90 % from total payment
- Cancelation made 1 week before departure will refund 75 % from total payment
- Cancelation made 6 days before departure will refund 50 % from total payment
- Cancelation made 3 days before departure will refund 25 % from total payment
- Cancelation made 2 days before departure will refund 10 % from total payment
- Cancelation made one day before or on departure date will no refund
Reschedule of your departure is depending on the availability.