FAQ

What is the advantage when I make a booking with Lombok Touristic?

Lombok Touristic always offer the best price at the high quality service and much private service, discount are available, best quality activities selection and up-to-date, experience more than 10 years, instant booking and confirmation, online booking open in 24 hours, easy payment gateway and secure check out.

What are the activities offering by Lombok Touristic?

Lombok Touristic offers the following activities; Fast Boats Transfers, Multiday Tours, Car Rentals and Transfers, Mount Trekking and some coming up activities.

How do I make a booking?

Go to search box, select region, activities and date departure, fill out the form provided completely and then making payment to get your issued voucher.

How do I make payment of my bookings?

Lombok Touristic only provide 2 gateway payments, Paypal and Bank Transfers, you can select one of them.

Can I pay Cash on Departure?

No, you cannot, we don’t provide in Cash at the moment.

Do I get Voucher and when?

Yes, you will get your issued voucher after making payment as per invoice.

Can I cancel my booking and how do I do that?

Yes, you can, read more booking cancelation on the Terms and Condition and then send us an email to [email protected]

Can I reschedule my bookings and how do I do that?

Yes you can, but it’s depending on the availability, please send the request through the contact details on the menu “Contact Us”

How do I find Lombok Touristic?

Most we do activities online, see the address on Contact Us menu for details. Our field staff coming to pick up you, you can contact office by email or phone (during working hours).

Is insurance covered with the activities we make?

No, we do not provide insurance, we recommend you to have your own personal insurance during the activities.