FAQ

Where is Lombok?

Lombok is located in West Nusa Tenggara Province, Indonesia. It is an island that lies in the East of Bali Island. The Lombok strait separates it from Bali to the west. The Alas Strait separates it from Sumbawa to the East. Lombok is also wedged by some small islands which are called the Gili Islands.

Where to go and what to do in Lombok?

Lombok has been divided into 4 regions; East Lombok, Central Lombok, West Lombok, and North Lombok. All of the regions are worth visiting. On Lombok, you can do a variety of activities during the holiday. Here are the activities to do during in Lombok:

How to get to Lombok?

Here  are the ways to get to Lombok:

What is the advantage of booking activities with us?

Lombok Touristic always offers the best prices at the high-quality service.  Most of the activities we offer are private services. Discounts are available, the best quality of selection activities, and up-to-date. Experience of more than 10 years, instant booking and confirmation, online booking open in 24 hours, easy payment gateways, and secure checkout.

What are the activities offered?

Lombok Touristic offers the following activities: Fast Boat Transfers, Multiday Tours, Car Rentals and Transfers, Mount Trekking, and some coming up activities.

How do I make a booking?

Go to the search box, select the region, activities and date departure, fill out the form provided completely, and then make a payment to get your issued voucher.

How do I make payment for my bookings?

We only provide 2 gateway payments at the moment; Paypal and Bank Transfers, you can select one of them.

Can I pay Cash on Departure?

No, you cannot, we don’t provide in Cash at the moment.

Do I get issued vouchers?

Yes, you will get your issued voucher after making the payment as per the invoice.

Can I cancel my booking and how do I do that?

Yes, you can, read more booking cancellations on the Terms and Conditions and then send us an email to [email protected]

Can I reschedule my bookings and how do I do that?

Yes you can, but it’s depending on the availability, please send the request through the contact details on the menu “Contact Us”

How do I find Lombok Touristic?

See the address on the Contact Us menu for details. Our field staff is coming to pick you up, you can contact the office by email or phone (during working hours).

Is insurance Included in the Price?

No, we do not provide insurance, we recommend you to have your own personal insurance during the activities.